Start Up and Development Engagements
Beacon will provide assistance in the conceptualizing phase of your senior housing development. Our professionals can prepare market assessments with demographic and supply/demand analysis. We will prepare financial proformas with sensitivity analysis and make recommendations of the number and type of apartment units, services and amenities to be provided.

We understand the unique challenge of promoting a community when there is no physical property to tour. Beacon can show you how to cost-effectively advertise and market your property. We use a lead tracking system to monitor and manage the sales activities, including a cost and conversion analysis of all leads through the eventual move-in process. We will also develop and implement a realistic marketing budget and plan unique to each market location. Routine mystery shopping of all our communities are performed to assist staff.

Staffing costs can easily spiral out of control if not carefully controlled. Labor cost are generally the largest component of an operating budget for a senior housing community and can range up to fifty-percent of all expenses. Beacon utilizes a labor tracking system to monitor and keep these costs manageable. The caregiver and dietary schedules at each property are monitored daily with timely alerts sent to the responsible parties and to Beacon should the budgeted hours be exceeded.

Beacon incorporates care and risk management systems to efficiently monitor and effectively manage resident assessments and related care services. Assisted Living and Alzheimer’s residents are initially assessed upon entry to the community and on each subsequent quarter. A customized service plan is then prepared for each of these residents. In addition, most resident apartments are equipped with an emergency call system. The response time of each call is monitored daily with alerts received by the responsible parties and Beacon should it exceed the established benchmark.

Employee and resident/family satisfaction surveys are routinely performed to monitor the quality of services and support provided by Beacon. We believe strong relationships are the key to success. These surveys help Beacon to establish goals and provide directions to make emotional deposits to build such relationships.

All of the above are web-based, real-time software systems that are monitored and compared to industry benchmarks to help manage their efficiencies and affectedness. We are held accountable and measured by the results and outcomes achieved. These systems help Beacon and our staff to be proactive and accept responsibility and ownership of critical issues in our communities.

Turnaround and Receivership Engagements
Beacon has consulted with and temporarily managed many existing communities needing help with marketing challenges, management issues and/or regulatory matters. Turning a property around can be difficult and a matter of survival.

Beacon takes a systematic approach to these type engagements. We quickly analyze the situation with a quality assurance checklist, determine the issues involved, and immediately form a plan to execute. Because this sometimes involves several changes in a short period of time, it can be unsettling to some residents and employees. Therefore, Beacon will diligently provide open and honest communication of our goals and planned changes to all parties involved, including residents and their families, staff, vendors and regulators. When possible, Beacon will work with the existing staff to gain their acceptance and assistance with any proposed changes.

Only Beacon Can Offer Proven Results...